Privacy Policy
This Privacy Policy describes how Golden Sands Decor & Events collects, uses, and protects the information you provide when using our online platform and services. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
Who We Are
Golden Sands Decor & Events, located at Tower 1, Al Saqr Business Tower, Sheikh Zayed Road, Floor 18, Suite 1802, Dubai, Dubai, 50897, UAE, is the data controller responsible for the personal data collected through this service.
Information We Collect
We collect various types of information in connection with the services provided through our site:
- Information You Provide Directly: This includes information you give us when you use our contact forms, request a quote, sign up for newsletters or updates, participate in surveys, or otherwise interact directly with our site. This may include your name, company name, telephone number, and details about your project or inquiry.
- Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how users interact with our service and improve it. This information is collected through cookies and similar tracking technologies.
- Information from Other Sources: We may receive information about you from other sources, such as business partners or publicly available sources, but only where we have a legal basis to do so.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a Contract: Processing is necessary for us to provide the services you request or to take steps at your request before entering into a contract (e.g., providing a quote).
- Legitimate Interests: We may process your data based on our legitimate interests, such as improving our services, marketing our services (where permitted by law), preventing fraud, and ensuring the security of our site and systems. We ensure that these interests are balanced against your rights and freedoms.
- Consent: Where required by law, we will obtain your explicit consent to process your personal data, for example, for sending marketing communications. You have the right to withdraw your consent at any time.
- Legal Obligation: We may process your data to comply with a legal obligation to which we are subject.
How We Use Your Information
We use the information we collect for various purposes:
- To provide, operate, and maintain our services.
- To respond to your inquiries and requests.
- To process transactions and deliver services you have ordered.
- To improve, personalize, and expand our services.
- To understand and analyze how you use our services.
- To develop new products, services, features, and functionality.
- To communicate with you, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes (where you have consented or we have a legitimate interest).
- To find and prevent fraud.
- To comply with legal obligations.
Sharing Your Information
We may share your personal data with third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, analytics, payment processing). These third parties are contractually bound to process the data only in accordance with our instructions and applicable data protection laws.
- Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may share your information with your explicit consent.
We do not sell your personal data.
Data Security
We implement appropriate technical and organizational measures designed to protect the security of your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is completely impenetrable.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:
- Right of Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions, particularly if based on legitimate interests or for direct marketing.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller, under certain conditions.
- Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us in writing at the address provided in this policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where the alleged infringement occurred.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our service may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us in writing by mail at:
Golden Sands Decor & Events
Tower 1, Al Saqr Business Tower, Sheikh Zayed Road, Floor 18, Suite 1802, Dubai, Dubai, 50897, UAE.